Why Start at Ledger.com/Start®?
Starting at Ledger.com/Start® ensures you download the official Ledger Live app and receive verified setup instructions. This reduces the risk of phishing, counterfeit software, and malicious third-party downloads. The guide below explains everything you need to safely set up a Ledger Nano X, Nano S Plus, or Ledger Stax.
What you'll need
- Your Ledger hardware wallet (Nano X, Nano S Plus, or Ledger Stax).
- A computer or mobile device with internet access.
- The official USB cable (included with your device).
- Pen and paper (or a secure offline method) for recording the recovery phrase.
- Approximately 10–20 minutes to complete the setup.
Step-by-step: Set up using Ledger.com/Start®
- Open the official page. Visit Ledger.com/Start® to begin. Do not use links from emails or third-party websites.
- Download Ledger Live. Choose the correct version for your operating system (Windows, macOS, Linux, iOS, Android) and install the application.
- Connect your Ledger device. Plug the device in with the official cable (or pair via Bluetooth for Nano X when supported).
- Initialize or restore. On the device, choose to create a new wallet or restore from an existing recovery phrase. If creating a new wallet, you will set a PIN and generate a 24-word recovery phrase.
- Record your recovery phrase offline. Write the 24 words exactly as shown on the device and store them offline in a secure place. Never store the phrase in cloud storage or digital notes.
- Verify firmware & apps. Ledger Live will check for firmware updates and prompt you to install official crypto apps for the coins you plan to manage.
- Finish setup and explore. Add accounts in Ledger Live, view your portfolio, and learn how to send and receive coins safely.
Ledger Live downloaded from Ledger.com/Start® is cryptographically verified to be authentic.
Private keys are generated and stored on your Ledger device — they never touch your computer or the internet.
The 24-word recovery phrase is the only backup to restore your funds. Keep it offline and secret.
Security Best Practices
Follow these recommendations to keep your crypto safe:
- Only use Ledger.com/Start® to download Ledger Live — avoid search results that mimic the site.
- Never share your 24-word recovery phrase, PIN, or private keys with anyone.
- Store your recovery phrase offline (metal seed backups are recommended for long-term durability).
- Verify all transactions on the device screen before approving — never trust the computer display alone.
- Keep firmware and Ledger Live updated to get the latest security fixes and improvements.
Common Questions (FAQ)
Is Ledger.com/Start® safe?
Yes — Ledger.com/Start® is the official onboarding page provided by Ledger®. Always confirm the URL is https://www.ledger.com/start and check for the secure padlock in your browser. Do not follow links from unknown emails or social media posts.
What happens if I lose my recovery phrase?
If you lose your recovery phrase and your device is lost or destroyed, you will be unable to recover your funds. Ledger cannot help recover a lost phrase. Protect it offline and consider using multiple secure backups.
Can Ledger Live be used with software wallets?
Ledger Live is designed to pair with Ledger hardware wallets. It is not a custodial service — private keys remain on your device. You may connect to certain Web3 services through Ledger Live integrations or WalletConnect while still using hardware verification.
Troubleshooting & Support
If you encounter problems during setup — for example, device detection, firmware updates, or app installation — consult the official Support Center available from Ledger.com. Use only the official support pages and avoid giving your recovery phrase to anyone claiming to help.
Final Notes — Why Official Site® Matters
The crypto ecosystem is full of phishing attempts, fake downloads, and malicious actors. Using Ledger.com/Start® guarantees you receive official software and instructions, reducing risk and ensuring your Ledger device is configured correctly. Taking the few extra minutes to follow the official setup will protect you and your assets for years to come.
Disclaimer: This page is informational and reflects standard setup and security practices. Always follow the latest guidance on Ledger.com/Start® and Ledger's official support channels.